Delivery Policy
To place an Order, Customer must:
- select the product(s) desired,
- select the desired amount/value,
- enter a valid email address for delivery of the product activation code,
- confirm the order details,
- submit payment.
Once the Order details are confirmed and payment is received by Centergate Retail SL the Order is deemed to be final. Upon the finalization of an Order, Centergate Retail SL shall deliver the voucher necessary for Customer to use/activate the product(s) in the Order.
Any time after receipt of an Order, Centergate Retail SL may, in its sole discretion, accept or decline all or part of the Order or any future Orders. In the event that Centergate Retail SL makes a change to or cancels an Order, Centergate Retail SL will attempt to notify Customer by contacting the email and/or billing address/phone number provided at the time the Order was made. Customer may not purchase Centergate Retail SL's products for resale purposes.
Customer is solely responsible for ensuring that all information submitted in connection with an Order is complete and accurate. Centergate Retail SL shall not be liable for any failure to process or deliver an Order as a result of the provision of incorrect or incomplete information by the Customer.
In the event that the card or other payment option designated by the Customer cannot be verified is invalid or is otherwise unacceptable, Centergate Retail SL may immediately suspend the delivery of or cancel the Order.
Once an Order is initialized Centergate Retail SL shall deliver to the Customer the activation code(s) necessary for Customer to use/activate the product(s) in that Order. Delivery of the product(s) will be completed the moment the product(s) is made available to Customer. The product(s) / service is deemed accepted, if the voucher code has been delivered to the customer.
Upon Customer's first use/activation of the product and/or activation code(s) received, such use may be subject to the terms and conditions of a third party.
Using certain features on this website may require creating an account (“Account”) and submitting personal information (including creating a username and password used to access the Account). The website's information collection and use policies are set forth in the website's Privacy Policy, which is incorporated herein by reference.
Customer agrees to provide only true, accurate, current and complete information.
Customer agrees to accept responsibility for all activities that occur under their Account. if any, and agrees not to sell, transfer or assign their Account or any rights associated with such Account.
Customer is responsible for maintaining the confidentiality of their password, if any, and for restricting access to Customer's computer(s) so that others may not access the password protected portions of the website using Customer's Account.
Centergate Retail SL is not under any obligation to verify the actual identity or authority of any person using Customer's Account. Centergate Retail SL reserves the right, in its sole discretion and without notice to Customer, to suspend or terminate Customer's Account or to restrict Customer's access to all or part of the website for any reason.
Centergate Retail SL endeavors to provide complete, accurate, up-to-date information on its website. Unfortunately, despite those efforts, human or technological errors may occur.
This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to product descriptions, pricing, and availability, and some information may not be complete, accurate or current.
Centergate Retail SL reserves the right to correct any errors, inaccuracies or omissions, including after an order has been submitted and whether or not the order has been confirmed.
To the maximum extent permitted by applicable law, Centergate Retail SL, its licensors, third party suppliers, and affiliates hereby disclaim all warranties, conditions, claims or representations with respect to the Centergate Retail SL products and/or services whether express, implied or statutory or otherwise, including, but not limited to implied warranties or conditions of merchantability, quality, compatibility or of fitness for a particular purpose. No advice or information, whether oral or written, obtained from Centergate Retail SL or else where will create any warranty or condition not expressly stated in these terms.
Customer must report any purported errors or defects in the products within thirty (30) days after delivery. Once Centergate Retail SL has confirmed the existence of such errors or defects in the product(s) that prevented Customer from using the product(s) in whole or in part and Centergate Retail SL has provided Customer with notice of such determination, Centergate Retail SL will provide Customer with an appropriate replacement product(s) or refund within 30 (thirty) business days.
However, any such errors or defects encountered in the use of the products that arise out of user errors or inexpert use on the part of Customer shall be at Customer's own risk and expense and Centergate Retail SL shall not be obligated to provide any remedy.
The sole and exclusive remedy for alleged errors or any defect in the products is the delivery of a replacement product, in Centergate Retail SL's sole discretion, at no costs for customer.
All intellectual property rights, e.g., patents, copyrights, trademarks, designs, sites, know-how and all proprietary and/or commercial rights and trade secret rights, tools, documentations, etc., in relation to the website, products, and/or services, including modification thereto, delivered and/or used by Centergate Retail SL, are owned by Centergate Retail SL or its licensor(s). No transfer or other grant of rights is given to Customer, unless explicitly stated in writing.
Customer is not entitled to use any of the Centergate Retail SL trademarks or trade dress without our prior written permission. Trademarks or trade dress include the Centergate Retail SL name and logos, and other graphics, logos, page headers, button icons, scripts, and service names of Centergate Retail SL's products, services, and programs. Any other trademarks that appear on Centergate Retail SL's websites are the property of their owners, who may or may not be affiliated with, connected to, or sponsored by Centergate Retail SL or its affiliates
Any use of any content included on the website for purposes other than for the (potential) purchase of products by Customer, including linking or framing to this website, are strictly prohibited unless Customer first obtains Centergate Retail SL's prior written consent
Customer agrees and warrants that all of its users agrees as well, not to:
- copy, modify, translate, or reverse engineer any portion of the website and/or services;
- use any robot, spider, other automated device, or manual process to monitor or copy the website and/or services, or parts thereof;
- reformat or frame any portion of the website and/or services;
- interfere with the access of any other users of the website and/or services to it;
- transmit any viruses, worms, defects, Trojan horses or other items of a destructive nature through the website and/or services; (vi) use the website and/or services to violate the security of any computer network, crack passwords or security encryption codes; or
- use any device, software or routine that interferes with the proper working of the website and/or services.
Violations of system or network security may result in civil or criminal liability. Centergate Retail SL reserves the right to investigate occurrences and prosecute any user or users who are involved in such violations. Customers are prohibited from violating or attempting to violate the security of the website, including, without limitation, the following:
Accessing data not intended for Customer or logging on to a server or account, which Customer is not authorized to access;
Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization (or succeeding in such an attempt); Attempting to interfere or interfering with the operation of the website, Centergate Retail SL's provision of services to any other visitors to the website, Centergate Retail SL's hosting provider or network, including, without limitation, via means of submitting a virus to the website, overloading, “flooding”, “mailbombing” or “crashing” the website; and Forging any TCP/IP packet header or any part of the header information in any e-mail or transmission to the website.
Centergate Retail SL, in its sole discretion, may implement technical measures aimed at protecting the website, products, and/or services, and Customer is prohibited from attempting to remove or circumvent such protections.
Customer shall not be permitted to affix any other trademark to the products, or to remove any copyright, trademark or other proprietary rights notices on same, or to use the relevant mark in any other way, or to register it in Customer's own name, and specifically the Customer shall not be permitted to register any copyright or patent involving based upon, or for any of the products and/or services.
If and when requested by Centergate Retail SL, the Customer shall provide all cooperation and information that Centergate Retail SL may reasonably request to fulfill any of its obligations towards Customer.
Customer shall timely provide Centergate Retail SL with all details and information required by Centergate Retail SL for the delivery of the product(s) set forth in the Order. Any Order for a certain product or service will end after delivery of such product or service. The Customer cannot terminate an Order for convenience.
If Customer believes that Centergate Retail SL has failed to perform under an Order, it must notify Centergate Retail SL in writing and allow thirty (30) days for Centergate Retail SL to cure if it has failed to perform.
If Customer fails to make payment of any amount due or Customer otherwise fails to perform its obligations under the Order or Agreement, or if Centergate Retail SL reasonably expects that Customer will not fulfill its obligations, Centergate Retail SL may in its sole and absolute discretion suspend performance under the Order and/or terminate the Order, with immediate effect, without being liable for any damages to Customer.
Notwithstanding the above and without any obligation to return any service fee or prepaid expenses, Centergate Retail SL may terminate its relationship with Customer, or may terminate or suspend Centergate Retail SL's delivery of products and/or services at any time, or terminate or suspend Customer's use of the website and/or services at any time:
- if Customer is in breach of the Order and or these Terms;
- if Centergate Retail SL reasonably suspects that Customer is using website, products and/or services to breach the law or violate third party rights;
- if Centergate Retail SL reasonably suspects that Customer is using website, products and/or services fraudulently, or that products and/or services provided to Customer are being used by a third party fraudulently;
- for a force majeure event that continues for more than sixty (60) days upon notice;
- if Customer fails to pay any amounts due to Centergate Retail SL
- if required due to change in laws/regulation by a regulator or authority with a lawful mandate, or by any of Centergate Retail SL's partners;
- in respect to a particular Centergate Retail SL product, and/or service, upon thirty (30) days' notice if Centergate Retail SL decides to cease offering that product and/or service; and/or
- Customer is in violation of any applicable laws or regulations.
Centergate Retail SL disclaims any and all responsibility or liability in relation to Centergate Retail SL's website, products, and/or services.
Neither Centergate Retail SL nor its officers or affiliates may be held liable whether in contract, warranty , (including negligence), or any other form of liability for any claim, damage, or loss, (and customer hereby waives any and all such claims or causes of action), arising from or relating to such website, products, and/or services.
In no event shall Centergate Retail SL, its affiliates or its licensors be liable, however caused and whether arising under contract, warranty, (including negligence), product liability or any other form of liability, for any indirect, incidental, special, punitive or consequential damages.
Notwithstanding anything else in this agreement to the contrary, Centergate Retail SL's aggregate liability for all claims of any kind shall not exceed the total paid by customer for the products and/or services in connection to which the damaging event occurred.
The limitations on Centergate Retail SL's liability above shall apply whether or not Centergate Retail SL, its employees, licensors or its affiliates have been advised of the possibility of such losses or damages arising